Returns & Exchanges
At PMM, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all original equipment. We aim to ensure every customer is fully satisfied with their tech investment through a streamlined and transparent resolution process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronic components in their original manufacturer packaging, including all cables, manuals, and accessories to avoid restocking fees.
Ship to PMM
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing